Refund & Return Policy

Last updated: 07/04/2025

At Waha Shopping, your satisfaction is important to us. If you’re not completely happy with your purchase, we offer a flexible return and refund policy to make it right.

1. Return Eligibility

You may return any item within 7 days of delivery as long as:

• The item is unused, unwashed, and in its original packaging
• You provide proof of purchase (order number or confirmation email)

2. Refund Options

Eligible returns can be refunded in one of the following ways:

• Full refund to your original payment method
• Exchange for the same or similar item
• Store credit to use on a future purchase

Please specify your preferred option when initiating the return.

3. Return Shipping Costs

• If the product arrived damaged or defective, we will cover the return shipping cost.
• For all other returns (e.g., size issues, change of mind), the customer is responsible for return shipping.

We recommend using a trackable shipping service to ensure we receive your return.

4. Items Covered

At this time, all products sold on Waha Shopping are eligible for return—this includes clothing, household items, and décor.

Note: This policy may be updated in the future as our product categories expand.

5. How to Initiate a Return

To begin the return process, please contact our support team at:
Email: orders@waha.shopping

Include your order number, reason for return, and preferred refund method.

6. Processing Time

Once we receive and inspect your return, we will notify you and process your refund or exchange within 3–5 business days.